1. Booking and payment:
Your booking is confirmed once the full amount is
paid. Payment can be made by credit card, bank transfer or any other payment method accepted by the agency.
2. Cancellations and Refunds:
Cancellations must be made within a specified
period of time prior to the departure date to be eligible for a partial or full
refund, depending on the specific conditions of the reservation. Cancellation
fees may apply.
3. Booking Changes:
Booking changes are subject to availability and may
result in additional costs. Please contact Customer Service for any changes
to your reservation.
4. Liability:
The travel agency is not responsible for delays, cancellations or
program changes due to circumstances beyond its control, such as adverse
weather conditions, strikes, natural disasters, etc.
5. Travel Insurance:
We strongly advise customers to purchase travel insurance that covers cancellation fees, emergency medical treatment, repatriation, etc. The agency can offer travel insurance options to clients who desire
them.
6. Travel documents:
Customers are responsible for ensuring that they have
the necessary travel documents, such as passports, visas, vaccinations, etc.,
in accordance with the requirements of the competent authorities of the destinations visited.
7. Modification of Terms of Sale:
The Agency reserves the right to amend its
Terms of Sale at any time. Customers will be informed of any changes before
making their reservation